fbpx

Privacy Policy

FGC Money is a trading name for Frontier Global Consultants Ltd, which is registered in England and Wales under company registration number 0675550. FGC Money operates as an authorised payment institution – authorise and regulated by the Financial Conduct Authority in the UK. FGC Money is also registered as data controller with the Information Commissioner’s Office registration number ZA115221.

This privacy policy describes how FGC Money collects and uses your personal information. This entails the the information you provide on our website.It also describes the choices available to you regarding our use of your personal information and how you can access, upload and monitor your information.
If you have any queries or concerns you can contact us on info@fgcmoney.com or contacting us directly on 0113 235 1414
Collection and Use of Personal Information FGC Money will collect following personal information from you when you intend to use the dervice:

  • Contact information such as First name, Last name title, email address, mailing address @ phone number
  • Evidence of your identity (for example passport information)
  • Log in information such as user name, account number, password
  • Billing information such as a credit card number and billing address
  • Date of birth

FGC Money will this information to

  • Register you with an account & provide you the Services
  • Send you a confirmation
  • Send you requested service information
  • Improve your online experience and our website/ service
  • Comply with our legal and regulatory obligations

We also maintain records of your transactions and card and bank details where appropriate.
We may also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.

Data relating to Third Parties that you provide us You may provide us with beneficiary personal information as Recipients’ name and identifiers, address, phone number, bank account details or email address. If so, you confirm that you have appropriate authority to do so and to allow us to use that information and we will only use it for the specific reason for which it was provided to us.
If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, you can simply amend/delete the information. For further information can contact our customer service team cusromerservice@fgcmoney.com.

Information Sharing

We may share your information with certain third parties who we believe may be of interest to you where we have your consent to do so.
We may provide your personal information to companies that provide services to help us with our business activities or offering customer service such as local banks or money exchange houses or IT or digital marketing providers. These companies are authorised to use your personal information only as necessary to provide these services.
We may also disclose your personal information
in response to lawful requests by public authorities, including to meet national security or law enforcement requirements

  • as required by law such as to comply with a court order, subpoena, or similar legal process,
  • when we believe in good faith that disclosure is necessary to protect our rights, fulfill our legal or compliance obligations, protect your safety or the safety of others, investigate fraud, or respond to a governmental or regulatory request,

We may transfer your personal information overseas and to jurisdictions which may offer a level of legal protection to your information which does not meet European legal standards. In such cases, we take steps to protect your information and only make such transfers in compliance with the Data Protection Act 1998.The personal information we have collected from you may be shared with fraud prevention agencies who may use it to prevent fraud and money-laundering and to verify your identity. Those who commit fraud can be refused services, finance or employment.

Log Files

we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you and site functionality.

Behavioral Targeting / Re-Targeting

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. Our Site includes links to other Web sites whose privacy practices may differ from those of FGCmoney.com . If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.
Security

The security of your personal information is important to us. When you enter certain information such as a credit card number on our order forms, we encrypt the transmission of that information using reasonable security measures. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us.

Social Media Widgets

Our website includes Social Media Widgets or Features, such as the Facebook Like button and Twitter button which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.
Testimonials

We display personal testimonials of satisfied customers on our website in addition to other endorsements, where you have agreed with a third party review site that we may do so. If you wish to update or delete your testimonial, you can contact us at customerservice@fgcmoney.com .

Correcting and Updating Your Personal Information

Upon request FGC Money will provide you with information about whether we hold any of your personal information. You may request to review, delete or update your personal information to ensure it is accurate, by contacting us or by simply logging into to your account which you have created at time of registration with FGC Money. We will retain your information for as long as your account is active or as needed to provide you services, including a record of your Transactions on our website. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at us at customerservic@fgcmoney.com We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and will securely delete your information when we no longer have a need to retain it.

Notification of Privacy Policy Changes

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information

You can contact us about this privacy policy by writing or email us at the address below:

FGC Money,
114 Wellingtons Street,
Leeds,
LS1 1BA
United kingdom

Email: info@fgcmoney.com
Phone: +44 (0) 113 235 1414