Frequently asked questions

Please see below a list of Frequently Asked Questions and if you have any further questions, please contact us.

Click on the questions below to reveal the answers.

How do I save money?

We will quote you the best exchange rate than your bank. Savings are usually from 0.25% up to 4% of the us amount being transferred. For example, a client transferring £20,000 into $dollars was quoted 1.45 by their bank and thus would have received $29,000. We quoted 1.50 and paid them $30,000 Please Contact Us f or more information

How quickly will my money arrive?

We offer 2 express services, same day and next day. Payments sent to South East Asian and Middle East (i.e. KSA) may take up to 5 working days.

Do you charge commission?

There are no charges or commission and any hidden fees except payment charges for smaller transactions

Do you charge for payments/wire transfers?

Private Clients
FGC charges a fee of £15 for payments under £10,000. This is less than almost all banks, which usually charge up to £40. We can also avoid correspondent and receiving bank charges in most countries. This can save you a considerable amount in certain countries.

Corporate Clients
FGC will agree a bespoke payment fee structure with you depending on your payment volumes ranging from £0 to £15. We can also avoid correspondent and receiving charges in most countries. This can save you a considerable amount in certain countries

What amounts can I transact with FGC Money?

We can transact any amount over £2,000.. Smaller amounts are available for customers making regular transfers or by special request.

How do I open an account with you (Private Clients)?

Before transacting with FGC Money you would either need to accept our online Terms & Conditions or complete or sign and return our Terms & Conditions together with a copy of your passport or driving licence and a copy of a recent bank or credit card statement or utility bill issued in the past 3 months.

How do I open an account with you (Corporate Clients)?

Please sign and return our Terms & Conditions together with your certificate of incorporation. If you are limited company we require a copy of a company utility bill and a copy of the passport or driving licence of the person authorising transactions.

What security do I have?

Under license from the HMRC, we use segregated, ring fenced clients accounts, which is designed to protect all clients' funds. FGC money has been appointed by the FSA to a higher license API holder (authorised payment institute). This can be verified by calling 0845 010 9000 and quote our registration number: 6755501. Our core partner is Barclays corporate and we hold various global blue chip links.

How long does a transfer take?

This depends on the currency you are sending us, the currency you are buying, the bank you use and the amount. Buying US Dollars will make a same-day payment on receipt of your inward payment and this should arrive the same day or next day. Buying Other currencies: Once we have received your funds, please allow 1 to 4 days for your funds to reach the recipient.